Privacy policy
Privacy Policy
Elegance Custom Apparels LLC ("Elegance Custom Apparels," "Elegance," "we," "us," or "our") operates www.eleganceapparels.com (the "Site"). This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our Site, communicate with us, place an order, request a custom design, or otherwise interact with our services.
By using our Site, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
We collect information that you provide directly to us, information collected automatically when you use our Site, and information we receive from certain service providers.
Information You Provide to Us
Depending on how you interact with Elegance, we may collect:
- Your name
- Email address
- Telephone number
- Billing address
- Shipping address
- Order information
- Payment and transaction information
- Account information, if you create an account
- Customer service communications
- Information you provide when requesting a quote or custom design
- Team, organization, or business information
- Team names, logos, colors, player names, player numbers, uniform specifications, artwork, measurements, and other customization information you voluntarily provide
- Any other information you choose to provide to us
We do not request sensitive personal information unless it is reasonably necessary to provide a service or respond to a request.
Payment Information
When you purchase products from us, payment information may be processed by Shopify and/or third-party payment processors. We do not intentionally retain complete payment card numbers when payment processing is handled by a third-party payment provider.
Payment processors may collect and process payment information according to their own privacy policies and terms.
Device and Website Information
When you visit our Site, certain information may be collected automatically, including:
- IP address
- Browser type and version
- Device type
- Operating system
- Time zone
- Approximate location derived from IP address
- Cookies and similar technologies
- Pages and products viewed
- Search terms
- Referring websites
- How you interact with the Site
- Information about your browsing session
We use this information to operate, secure, analyze, and improve our Site and services.
2. How We Use Personal Information
We may use personal information for the following purposes:
- Processing and fulfilling orders
- Processing payments
- Shipping and delivering products
- Providing invoices and order confirmations
- Creating and producing customized sportswear
- Responding to inquiries and customer service requests
- Providing quotes and custom design services
- Communicating with customers about their orders
- Preventing fraud and unauthorized transactions
- Maintaining and improving our Site
- Understanding how customers use our Site
- Measuring advertising and marketing performance
- Sending promotional communications where permitted by law and consistent with your preferences
- Providing information about products, services, promotions, and offers
- Complying with legal and regulatory obligations
- Protecting our rights, property, customers, employees, and business
- Detecting, investigating, and preventing fraud, abuse, security incidents, and other harmful activity
3. Custom Team and Uniform Information
Elegance Custom Apparels provides customized sportswear and team apparel.
When you request customized products, you may provide information such as team names, logos, player names, player numbers, colors, artwork, uniform specifications, sizing information, and other design instructions.
We use this information solely as reasonably necessary to design, produce, fulfill, communicate about, and deliver the customized products and related services.
You are responsible for ensuring that you have the appropriate rights or permissions to provide logos, artwork, trademarks, names, photographs, or other materials that you submit to us.
4. Cookies and Similar Technologies
We use cookies, pixels, tags, web beacons, and similar technologies to operate our Site and understand how visitors use it.
These technologies may be used for:
Essential Cookies
These cookies are necessary for functions such as shopping carts, checkout, account functions, security, and other basic Site operations.
Analytics Cookies
These technologies help us understand Site traffic and how visitors interact with our Site so that we can improve our services.
Advertising and Marketing Technologies
Where applicable, we may use cookies, pixels, tags, or similar technologies provided by advertising and marketing partners to measure advertising performance, understand interactions with advertisements, and provide or support targeted advertising.
Preference Cookies
These technologies may remember certain preferences and settings to improve your experience.
The exact cookies and technologies used on our Site may change as we add, remove, or update services.
You can control cookies through your browser settings and, where available, our cookie-management tools. Blocking certain cookies may affect the functionality of the Site.
5. Analytics and Advertising
We may use third-party analytics and advertising services to understand how visitors use our Site and to measure and improve our marketing.
For example, we may use services such as Google Analytics and Meta advertising technologies if those services are enabled on our Site.
These services may collect information about your device, browsing activity, interactions with our Site, purchases, or interactions with advertisements.
Information collected through these technologies may be used to measure advertising effectiveness, understand customer behavior, build audiences, and deliver or support advertising that may be relevant to you, subject to applicable law and your available privacy choices.
Third-party providers process information according to their own privacy policies.
You can learn more about Google privacy practices through Google's privacy policy and about Meta privacy practices through Meta's privacy policy.
6. How We Share Personal Information
We may disclose personal information to third parties when reasonably necessary to operate our business, provide our products and services, or comply with law.
These third parties may include:
- Shopify, which provides our ecommerce platform
- Payment processors
- Shipping and delivery providers
- Analytics providers
- Advertising and marketing providers
- Website, technology, and hosting providers
- Customer service and communication providers
- Fraud-prevention and security providers
- Professional advisers, where necessary
- Government authorities or law-enforcement agencies when legally required
We may also disclose information:
- To comply with applicable laws, regulations, subpoenas, court orders, or other lawful requests
- To establish, exercise, or defend legal claims
- To protect our rights, property, safety, customers, employees, or others
- In connection with a merger, acquisition, financing, sale of assets, restructuring, bankruptcy, or similar business transaction
We do not sell personal information in exchange for monetary payment as that term is commonly understood.
However, certain advertising or analytics activities may constitute "sharing," "sale," or targeted advertising under particular state privacy laws. Where applicable law gives you a right to opt out of such activities, we will provide the legally required mechanism.
7. Data Retention
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy.
For example, we may retain information as necessary to:
- Complete transactions and provide customer service
- Maintain business and accounting records
- Fulfill warranty, return, or dispute obligations
- Prevent fraud and abuse
- Comply with legal, tax, accounting, and regulatory requirements
- Establish, exercise, or defend legal claims
- Maintain legitimate business records
When personal information is no longer reasonably necessary for these purposes, we may delete, anonymize, or securely dispose of it, subject to applicable legal and operational requirements.
8. Data Security
We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, misuse, or destruction.
However, no method of transmitting information over the Internet or storing electronic information can be guaranteed to be completely secure.
You should also take reasonable steps to protect your account credentials and other information you use to access our services.
9. Your Privacy Rights
Depending on where you live and applicable law, you may have certain rights concerning your personal information.
These rights may include:
- The right to know or access personal information we maintain about you
- The right to request correction of inaccurate personal information
- The right to request deletion of personal information, subject to applicable exceptions
- The right to obtain information about how personal information is collected and used
- The right to opt out of certain targeted advertising, sale, or sharing activities where applicable
- The right to withdraw consent where processing is based on consent
- The right to object to certain processing
- The right to data portability where applicable
- The right not to receive discriminatory treatment for exercising applicable privacy rights
- Other rights provided by applicable state or federal law
Not every right applies in every circumstance or to every customer.
How to Submit a Privacy Request
You may submit a privacy-related request by contacting us at:
Please include enough information for us to understand and respond to your request.
For certain requests, we may need to verify your identity before completing the request. This is intended to protect your personal information and prevent unauthorized access.
We may deny or limit a request when permitted or required by applicable law. If applicable law provides a right to appeal our decision, we will provide information about the appeal process in our response.
10. California Residents
This section applies to California residents only to the extent that the California Consumer Privacy Act ("CCPA") and its implementing regulations apply to Elegance Custom Apparels.
The CCPA may provide California residents with rights regarding their personal information, including rights to know/access, delete, correct, and opt out of certain sale or sharing of personal information, subject to statutory exceptions.
If applicable, California residents may submit requests by contacting:
We will process verified requests in accordance with applicable California law.
We will not discriminate against you for exercising privacy rights that are legally available to you.
If applicable law requires us to recognize a Global Privacy Control ("GPC") signal or another legally recognized opt-out preference signal, we will process the signal as required by applicable law.
The categories of personal information we may collect include identifiers, commercial information, internet or other electronic network activity information, customer communications, transaction information, and information voluntarily provided for customized products.
We collect this information from you, automatically through your use of the Site, and from service providers or other sources where permitted by law.
We use this information for the business and commercial purposes described in this Privacy Policy, including providing products and services, processing transactions, customer service, analytics, security, fraud prevention, marketing, and advertising.
11. Wyoming Privacy
Elegance Custom Apparels LLC is organized and based in Wyoming.
We comply with privacy and data-security requirements applicable to our business under Wyoming and federal law.
Because privacy requirements can also apply based on where our customers reside or where our business operates, this Privacy Policy may describe rights and practices that extend beyond Wyoming when required or appropriate under applicable law.
12. International Customers
Our Site and services may be accessed by customers located outside the United States.
If you access or use our Site from another country, your personal information may be transferred to, stored in, or processed in the United States and other locations where our service providers operate.
Different countries may provide different privacy rights. Where applicable, we will process personal information in accordance with the privacy requirements that apply to us.
If you are located in the European Economic Area, United Kingdom, or another jurisdiction with specific data-protection requirements, you may have additional rights under applicable law.
13. European Economic Area and UK Customers
If applicable data-protection law such as the GDPR or UK GDPR applies to our processing of your personal information, our legal bases for processing may include:
- Performance of a contract with you
- Compliance with legal obligations
- Our legitimate business interests, where those interests are not overridden by your rights
- Your consent, where consent is required
Depending on applicable law, you may have rights to access, correct, delete, restrict, object to, or receive a copy of your personal information.
You may also have the right to lodge a complaint with the applicable data-protection authority.
14. Children's Privacy
Our Site is not directed toward children under the age of 13, and we do not knowingly collect personal information directly from children under 13 without legally required parental consent.
Elegance may provide customized uniforms and sportswear for youth teams. In those circumstances, orders and customer communications should ordinarily be handled by a parent, guardian, coach, team manager, school, organization, or other authorized adult.
If you believe that a child has provided personal information to us directly in a manner that is not permitted by law, please contact us at info@eleganceapparels.com
15. Third-Party Websites and Services
Our Site may contain links to third-party websites, social-media platforms, payment services, or other services that we do not control.
When you interact with a third-party service, that third party's privacy policy and terms may apply.
We encourage you to review the privacy practices of third-party services before providing them with personal information.
16. Do Not Track
Some web browsers offer a "Do Not Track" feature.
Because there is not currently a uniform industry standard for responding to all Do Not Track signals, our Site may not respond to such signals unless required by applicable law.
Where applicable law requires recognition of a legally recognized opt-out preference signal, we will comply with those requirements.
17. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business practices, technology, services, applicable laws, or regulatory requirements.
When we make changes, we will update the "Effective Date" at the top of this Privacy Policy.
We encourage you to review this Privacy Policy periodically.
18. Contact Us
If you have questions about this Privacy Policy, our privacy practices, or would like to exercise an applicable privacy right, please contact us:
Elegance Custom Apparels LLC
30 N Gould St Ste R
Sheridan, WY 82801
United States
Email: info@eleganceapparels.com
Website: www.eleganceapparels.com